London – 17 October 2012 – Jitscale, the international outsourcing partner for business-critical IT platforms, is pleased to announce that they have won a contract to work with ARAG, the leading Dutch provider of legal insurance. Jitscale has been contracted to manage ARAG’s Quinity Insurance Solution (QIS) application for years to come. QIS is a fully integrated web-based policy and claims management system for insurance companies, proxies and intermediaries.
Towards the end of 2011 ARAG began a competitive search for the management of its latest QIS application. Jitscale beat the competition and won the contract due to a number of differentiating reasons, including the delivery of a favourable SLA and recent experience with managing QIS applications for several other financial institutions.
Jitscale will be managing ARAG’s full chain, which means its engineers will be responsible for infrastructural and technical application management as well as application performance. In addition to QIS applications, Jitscale manages similar premium calculation tools for several of its clients, as well as other business-critical automated operational processes of a similar or larger scale.
ARAG’s QIS application runs on a fully redundant physical infrastructure designed and set up by Jitscale, running multiple virtual machines. The platform offers ARAG advanced testing, preproduction, production, management and back-up environments. The application currently has more than 600 users and an extranet set-up, which also offers access to 2500 potential intermediaries to the platform.
About Jitscale
Jitscale is an IT management organization that specializes in designing, managing and optimizing business-critical IT platforms. Jitscale has an independent view on technology and infrastructure and combines this with 24/7 management, thus positioning itself as an outsourcing partner of new technologies for multinationals as well as SMEs. Jitscale serves its customers from offices in the Netherlands, the United Kingdom and the United States.
Jitscale provides fully managed and tailored services, perfectly suited to customer needs and supported by a comprehensive service level agreement.
Jitscale has received an ISO/IEC 27001, 14001 and 9001 certification for all its global services and offers its services on physical, cloud and hybrid infrastructures through the Jitscale Management Layer (JML). Jitscale uses the JML to automate manual management tasks to reduce incidents and turnaround times and to improve quality, dynamic scaling and increase cloud over cloud opportunities.
Jitscale supports a wide range of customers worldwide, including: Achmea, Mercer, Sanoma Media, Albelli, Allianz, AMBER Alert and Unigrant. For more information on Jitscale, visit www.jitscale.com