Employee Engagement

Onva is leading the world in employee engagement practices that drive improvement, advocacy and the adoption of change.Our breakthrough four-step approach helps a business improve its performance by engaging and involving employees. These phases are:

• Listen – through a ‘closed loop’ process underpinned by Net Promoter®
• Involve/Engage – through a systematic engagement process that turns employees into advisers to build advocacy, stimulate positive word of mouth (WOM) and drive the adoption of change
• Innovate – by using the collective creativity of the workforce to create new solutions to both internal process challenges and external product or service challenges or opportunities
• Correlate – employee feedback with customer feedback to identify where employee behaviour impacts directly on the customer experience – and thus drive performance improvements.

Our approach works because we segment your employees into those who are loyal, those who will leave and those who may be persuaded to leave by a competitor – and then deliver campaigns to capitalise on this insight to create more loyal employees.

• Why Engage your employees?