Case Studies + Events

Travelport: Engaging employees to improve the business
Elizabeth Harraway, VP Global Communications, Travelport – “Travelport employees have responded very positively to our listening and involvement initiatives. The expert advice and systematic approach from Crispin Manners and his team means we can reap the rewards of improved business processes, cost reductions and higher employee advocacy. It is helping us to unlock the potential of our workforce to enable the business to achieve its ambitious goals. As the world emerges from recession we are confident that we will be best placed to capitalise because we will be able to tap into the collective creativity of our people.”

Key benefits delivered include:

  1. Increased global employee participation from 51% to 92% across 3,000 strong workforce
  2. Generated a world class leap in employee advocacy of 31 Net Promoter points
  3. Saved £2.5 million through employee innovation

Read the full case study by clicking on the PDF icon.

Groundbreaking customer engagement – A Simple VIP Case study
Lisa Rickhuss, CRM Manager, Simple – “The Onva approach has exceeded our expectations with now over 100,00 advisers! Not only has it proven that involving our customers makes them active advocates, but it has also delivered increased trial of our products and invaluable consumer insight that both de-risks our decisions and provides us with invaluable proof of concept for our retailers.

Finally, it has also provided the best consumer reaction to any product launch in the brand’s 50 year history – without any ATL support! Unsurprisingly, it is now central to our consumer strategy because it does all of these things at lower cost than traditional marketing methods and is a completely sustainable approach that is growing in impact every month. In short, it is an unqualified success”

Key benefits delivered include:

  1. Created an award winning consumer engagement panel – 100,000 brand fans and growing
  2. Saved over £7million in customer acquisitions costs alone
  3. Best product launch in 50 year history without ATL support

Read the full case study by clicking the PDF icon.

ExaGrid UK Backup Industry Audit 2012
The survey was carried out in January/February 2012 by Onva Consulting and respondents were all backup and business continuity professionals in both private and public sector organisations. Respondents were unaware of which company had commissioned the survey.

Highlights include:

  1. One in six companies see converting from tape as the main backup issue facing their business in 2012. Another one in six see reducing the cost of storage as the main issue. These were the most  common issues
  2. 75% of companies still use tape in some part of their backup process
  3. Based on the key issues identified above, there is both a desire and a need to move from tape-based backup
  4. 24% of companies are planning to convert to disk-based backup in 2012