Why Onva?
- 01 How do I drive sales by engaging with my current customers?
- Right this very second, your customers are recommending you. Either positively or negatively. It is critical to identify who is doing which and for what reasons before anything else. After you've made that easy first step, Onva can help your business stimulate, influence and drive sales through personal recommendations with your very own volunteer sales force! Click here to find out how
- 02 Should I use Net Promoter?
- Being one of a handful of official Net Promoter Partners around the globe, we would say yes. Net Promoter gives you an instant indication on whether your business is missing, meeting or exceeding the expectations that it is setting the customer. Whether you are seeking to reduce churn, drive sales, increase word-of-mouth or rejuvenate your work force, Net Promoter can give you the tools to do so.
- 03 How do I increase trust levels in my company enough to succeed more quickly?
- Nielsen research* shows that people trust people they know and people they don’t know more than they trust the marketing messages from organisations. Research in Marketing Week*shows 2% trust direct mail and advertising while 49% trust recommendations from friends. We increase trust in you by helping you treat customers as ‘insiders’ and then triggering their desire to talk about you to people they know. We also build your trust quotient online by stimulating online conversations about you and making sure these are shared on the most influential social platforms. The campaigns we deliver convert this trusted word of mouth advantage into sales. If you want to find out how we can turn trust into sales, contact us today. *Add links to help SEO.
- 04 How do I reduce customer churn?
- Do you know why your customers are leaving you? Do you reward new customers and not existing ones? When you win that new customer, do you have a process in place to keep communicating with them - not just telling them about your business but listening to their ideas too?
- 05 How do I reduce employee churn?
- Has the fact 25-50% of your workforce churn to a competitor ever18 months become the norm? Finding it hard to replace them with talented individuals? Tired of paying recruitment fees? Wouldn't it be better to stop them leaving in the first place? If you agree, then click here to speak with us.
- 06 How do I make my workforce happy?
- Trust us, it is possible. By engaging directly with your workforce you can determine what makes them happy and upset. Eradicate the areas for detraction and focus and improve the areas that create feelings of goodwill and loyalty to your business. The benefits of a motivated and happy workforce should not be underestimated.
